Jorge Apodaca

Education

University of Texas at El Paso – El Paso, TX
BBA in Information Systems and Business Analytics, Minor in OSCM (Expected: May 2026)
Cumulative GPA: 3.4/4.0

Professional Experience

Amazon, Area Operations Manager Intern – Las Vegas, NV (May 2025 – Aug 2025)

• Supervised and coached a team of 90+ associates, ensuring compliance with safety, quality, and productivity standards.
• Designed and implemented Clean Totes Per Hour (CTPH) metric, creating Amazon’s first standardized tote-cleaning SOP.
• Delivered data-driven daily reports and visualizations using Excel, improving visibility for operations managers.
• Oversaw daily operations and workflow allocation, monitoring KPIs to meet/exceed department goals.

Walmart, Customer/Money Service Rep – El Paso, TX (Jan 2023 – May 2025)

• Oversaw 8+ associates during manager breaks, maintaining productivity and service standards.
• Processed 80–120 transactions per shift with accuracy and speed, meeting performance targets.
• Resolved diverse customer inquiries, improving satisfaction through organizational and technical skills.

Socorro ISD, Substitute Teacher – El Paso, TX (Oct 2023 – Present)

• Led classrooms of 20–30+ students, maintaining order and a positive environment.
• Delivered lessons across multiple grade levels, adapting quickly to new curricula.

Leadership Experience

Business Intelligence & Analytics Society (BIAS), President – El Paso, TX (May 2025 – Present)

• Increased membership from 15 to 20+ active members via tabling events and collaborations.
• Directed a board of 8+ members, delegating responsibilities and ensuring accountability.
• Maintained Excel-based reporting systems for 50+ members, improving accuracy in tracking.
• Partnered with the Accounting Society to launch an AI Buddy System for personalized study plans.

Association of Information Technology Professionals (AITP), Treasurer & Excel Coordinator – El Paso, TX (Feb 2024 – May 2025)

• Coordinated logistics for workshops and certification programs.
• Organized guest speaker events with alumni and local businesses.
• Streamlined financial documentation for audits and renewals.

Projects

BIAS/El Paso Dispute Resolution Center, AI Database Workflow Automation Project (Feb 2025 – Present)

• Designed AI-powered dashboards in Metabase for 100+ court documents.
• Built automation workflows in n8n to cut manual input time by 50%.
• Automated notifications and task tracking via n8n triggers.
• Integrated n8n with Box for clean version control and faster document retrieval.

Business Intelligence & Decision Modeling, Machine Learning Project (Feb 2025 – May 2025)

• Developed predictive/descriptive ML models on NBA datasets to forecast championship outcomes.

Skills & Certifications

• Languages: English/Spanish (fluent, read, write, translate)
• Database Tools: PostgreSQL, MySQL, SQL
• Programming/Analytics: Python (Pandas, Matplotlib, Scikit-Learn, BeautifulSoup), Tableau, Power BI, Metabase
• Tools & Platforms: Excel (advanced: VBA, PivotTables), IBM Data Analytics (SQL, Python)
• Financial/Statistics: Budget Allocation, Valuation, Regression, Forecasting, Hypothesis Testing